Effortless Viral Content, Powered by AI.Upload your video or image. We’ll edit, optimize, and schedule it — automatically.
How Media Imp works.
Built for creators and brands alike
AI Video & Image Editing
Auto Caption + Hashtags
Trend-Based Optimization
Scheduled Posting to IG, TikTok, etc.
Web Traffic or Follower Growth Mode
No Manual Work Required
Loved by Digital Hustlers
| "Frees up so much of my time with the automated editing and posting...AND my following has grown!" | "I can't believe how much my traffic grew in a month using Media Imp's full automation to keep my online presence!" | "My sales were in a slump for a few weeks. Media Imp not only brought me traffic, but also generated a lot more sales than I expected." |
|---|---|---|
| - Alexander, Foodie/ Social Influencer | - Natasha, Personal Trainer and Online Fitness Coach | - Sandra, E commerce Entrepreneur |
Simple Pricing for Smart Growth
Ready to Grow on Autopilot?
Privacy Policy
Effective Date: July 13, 2025
Last Updated: July 13, 2025
1. Introduction
Welcome to Media Imp ("Company", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
This policy complies with applicable U.S. federal privacy laws and Florida state laws.
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2. Information We Collect
We collect the following types of personal data:
a. Information You Provide
• Full name
• Email address
• Uploaded media content (images, videos, audio)
• Social media account data (if linked for scheduling)
• Payment and billing information (via third-party processors)
b. Information Collected Automatically
• IP address
• Browser type and version
• Device information
• Usage data and interactions with our platform
c. Data From Third Parties
• Social media APIs (if connected for auto-posting)
• Payment processors like Stripe or PayPal
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3. How We Use Your Information
We use your information for the following purposes:
• To provide and maintain our services (e.g., editing and scheduling content)
• To communicate with you (e.g., order confirmations, support)
• To improve and personalize our services
• To ensure legal and contractual compliance
• For analytics and performance tracking
• To process payments and send invoices
• To schedule posts to social media platforms with your permission
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4. Sharing Your Information
We do not sell your personal information. We only share it with:
• Third-party service providers: hosting, payment processing, analytics, and scheduling integrations (e.g., Zapier, Tally, Buffer, etc.)
• Legal authorities when required to comply with law enforcement or court orders
• Contracted freelancers or AI platforms, if used to facilitate part of the editing or scheduling process (always under confidentiality)
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5. Data Retention
We retain your data:
• For as long as necessary to fulfill the purposes stated above
• As required to comply with legal, accounting, or reporting obligations
• Media content is typically stored for 30–90 days unless otherwise requested
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6. Your Rights (U.S. & Florida Residents)
As a U.S. or Florida resident, you have the right to:
• Access or correct your personal data
• Request deletion of your data (with certain limitations)
• Opt-out of marketing communications
• File a complaint with a Florida regulator or the FTC
• Withdraw consent to data use (for newsletter or tracking purposes)
To exercise any of these rights, contact us at:
📧 [email protected]
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7. Children’s Privacy (COPPA Compliance)
Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children. If we learn that we’ve collected personal information from a child, we will delete it immediately.
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8. Data Security
We implement security measures to protect your data, including:
• HTTPS encryption
• Access control and limited personnel access
• Secure third-party storage and processors
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9. Email Communications (CAN-SPAM Act)
If you opt-in to marketing or updates, we may send occasional emails. You can unsubscribe at any time using the link in our emails or by contacting us.
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10. Changes to This Policy
We may update this policy from time to time. When we do, we’ll revise the “Last Updated” date. Material changes will be clearly communicated via email or website banner.
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11. Contact Us
If you have questions or concerns about this policy, contact us at:
📧 [email protected]
🏢 Media Imp
📍 Florida, United States
Terms and Conditions
Effective Date: July 14, 2025
Last Updated: July 14, 20251. Acceptance of Terms
By accessing or using the services of Media Imp ("we," "us," "our"), including content editing, AI optimization, and social media scheduling, you ("user," "you," "your") agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.2. Services Overview
Media Imp provides AI-assisted media editing and optional post-scheduling services for individuals and businesses. Users submit their original content (video or image), select optimization goals, and optionally integrate social media accounts for automated scheduling.3. User Eligibility
You must be at least 18 years of age or the age of majority in your jurisdiction to use our services. By using the service, you represent and warrant that you have the legal capacity to enter into a binding agreement.4. User Content and Intellectual Property
You retain all ownership rights to the media content you upload.
By uploading content, you grant Media Imp a non-exclusive, royalty-free, worldwide license to use, edit, reproduce, and distribute your content solely for the purpose of providing the requested services.
You affirm that you own or have the legal right to use and distribute all uploaded content.
Prohibited Content: You may not upload content that is illegal, harmful, infringing, misleading, defamatory, or violates the rights of others.5. AI Output Disclaimer
While our AI technology strives to produce optimized media, captions, and suggestions, results are not guaranteed. AI-generated content may occasionally contain inaccuracies or require manual oversight. You accept full responsibility for reviewing any output before publishing.6. Scheduled Posting
If you provide access to social media platforms (e.g., via Buffer, Metricool, or API tokens), you agree:
That you authorize us to post on your behalf
That you are solely responsible for any posts made to your accounts, including review and approval7. Payments & Subscriptions
Our services are offered on a subscription or per-project basis.
Payments are processed through third-party providers (e.g., Stripe or PayPal).
All fees are due in full at the time of order unless otherwise agreed.
Subscriptions auto-renew unless canceled before the renewal date.
No refunds are issued after services have been rendered or processed.8. Termination
We reserve the right to terminate or suspend your access to the services at our sole discretion, with or without notice, for conduct that violates these Terms or is otherwise harmful to other users, us, or third parties.9. Limitation of Liability
To the fullest extent permitted by law, Media Imp shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data loss, or business interruption, resulting from your use of or inability to use the service.10. Indemnification
You agree to defend, indemnify, and hold harmless Media Imp, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way related to:
· Your use of the Service, including but not limited to the uploading, editing, or distribution of media content;
· Your violation of these Terms and Conditions, or any applicable law, regulation, or third-party right (including but not limited to intellectual property, privacy, or publicity rights);
· Content submitted by you to Media Imp for processing, which results in a legal dispute, copyright claim, or alleged misuse;
· Your failure to obtain proper permissions or licenses for any copyrighted, trademarked, or private materials you upload or authorize us to edit or distribute;
· Any actions taken by your social media accounts, whether due to scheduling errors, misuse, or unauthorized access facilitated by credentials or integrations you provided;
· Your violation of third-party terms, including those of integrated services such as Facebook, Instagram, TikTok, Twitter/X, or Google, as a result of content scheduled, published, or modified through our platform.
You agree to promptly notify Media Imp in writing of any third-party claim and to cooperate fully with us in the defense of any such claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and in such case, you agree to cooperate with our defense.11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles. Any legal actions shall be brought in the courts of Florida, in the county in which Media Imp operates.12. International Users
Media Imp is operated from the United States and governed by U.S. and Florida state laws. If you are accessing or using our services from outside the United States, you do so at your own initiative and are responsible for compliance with your local laws and regulations.
By using our services, you acknowledge and agree that:
· Your personal data and content will be transferred to, processed, and stored in the United States, where data protection laws may differ from those of your country.
· You are responsible for ensuring that your use of our services does not violate any laws or regulations in your country or jurisdiction.
· You understand that some features (such as integrations or auto-posting to certain platforms) may not be available or function identically outside the U.S.
If any provision of these Terms is found to be unenforceable under local laws, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Best Practices
Q&A
Media Imp — Return & Refund Policy (7‑Day Satisfaction Guarantee)Effective Date: August 27, 2025
Last Updated: August 27,2025---1) OverviewWe want you to love your purchase. If you are not satisfied for any reason, Media Imp offers a full refund within 7 calendar days from the purchase date on eligible services, subject to the process and limits below.> Important Exclusion: This refund policy does not apply to touch‑up services (revision requests made after an edited post is delivered). Touch‑ups are excluded from refunds and are governed by your plan’s touch‑up allowance.---2) What this policy covers* Subscriptions: Growth, Premier, and Influencer monthly plans.
• The 7‑day window applies to each initial purchase and any monthly renewal charge. After 7 days, you may cancel anytime; your plan remains active until the end of the billing period and no refunds are offered after the window closes.
* One‑Off Edit: Eligible for a full refund within 7 days of purchase.
* Excluded: Touch‑ups / revision requests following delivery, add‑on credits for touch‑ups, and any expedited/priority handling fees.---3) Results & Outcomes DisclaimerContent performance is inherently variable and depends on factors outside of our control (audience size, platform algorithms, timing, creative preference, etc.). Results are not guaranteed and are subjective. Strategy notes, captions, and creative choices are provided as professional opinions; lack of a particular outcome (e.g., followers, impressions, clicks, sales) is not grounds for a refund outside the 7‑day window.---4) Return/Refund limits (to prevent abuse)* You may receive up to two (2) refunds within any rolling six (6) month period per customer account (email/payment profile).
* Requests beyond this limit will be declined under this policy.---5) Conditions for refundsBecause our services deliver digital assets and can schedule/publish posts:* If a refund is approved, you must stop using and delete any assets delivered under the refunded order (images, videos, captions) and remove any posts that were published using those assets.
* Any pending/scheduled posts created by us will be canceled as part of the refund process.
* We may revoke access to shared folders, links, or project portals for the refunded order.---6) Obvious Error Review (Remedy Before Refund)If you believe we made an obvious error (e.g., wrong brand files, misspelled brand name, incorrect product, off‑brief asset ratio), please use the “Start a Return” link (see §8) to submit details and select “Obvious error.”* Our team will review within 2 business days and may propose a remedy first (e.g., rapid correction/re‑edit or replacement asset at no charge) to maintain your marketing momentum.
* If you decline the remedy or the issue cannot be corrected promptly, your request will proceed as a standard 7‑day refund (subject to the limits in §4 and exclusions in §2).
* Choosing a remedy does not waive your right to a refund if we fail to correct the error within the 7‑day window from purchase.---7) How refunds are paidApproved refunds are sent to the same form of payment originally used (via Stripe) and cannot be redirected to a different card, bank, or wallet.---8) How to request a refund (simple email‑link flow)When you purchase, your email receipt includes a “Start a Return” link.Step‑by‑step:1. Open your purchase receipt email and click “Start a Return.”
2. You’ll be taken to our Return Form (Tally) pre‑filled with your email and order ID.
3. Confirm your identity by entering the invoice number (or last 4 digits of the card) and select the order to refund.
4. Choose a reason (e.g., “Unsatisfied,” “Obvious error,” “Other”) and briefly explain.
5. Check the required acknowledgments:
• You agree to delete any delivered content and remove any published posts.
• You understand scheduled posts will be canceled.
• You confirm you haven’t exceeded 2 refunds in the last 6 months.
6. Click Submit. You’ll receive a confirmation email that we received your request.> No receipt email? Contact [your support email] and we’ll resend your secure return link.---9) What happens next (timelines)* Review: We review all refund requests within 3 business days.
* Decision & processing: If approved, we initiate a full refund to the original payment method via Stripe.
* Bank posting time: Your bank/card issuer may take 5–10 business days to post the refund.
* If declined: We’ll explain why (e.g., refund limit reached, outside 7‑day window, excluded service such as touch‑ups) and offer alternatives.---10) Fraud, misuse, and chargebacks* We may deny refunds in cases of suspected fraud, payment disputes/chargebacks, or violation of our Terms.
* Repeated violations or abuse of the policy may result in account suspension.---11) How we count the 7 days* The window begins at the timestamp of the Stripe charge for the order (shown on your receipt).
* Requests submitted after 11:59 PM (your local time) on Day 7 are outside the policy window.---12) ContactQuestions or need help with a return link? Reach us at [email protected].---13) Changes to this policyWe may update this policy from time to time. If we make material changes, we will notify you via email or site banner and update the “Last Updated” date above.---14) Florida & Federal Compliance Addendum (Informational)This section summarizes how Media Imp aligns this policy and our subscription practices with Florida and U.S. consumer law. It is incorporated into our Terms and this Return & Refund Policy. If any term here conflicts with non‑waivable law, the law controls.A. Florida Automatic Renewal (Service Contracts)Clear & conspicuous AR terms. For any subscription that renews automatically, we disclose the automatic renewal provision clearly and conspicuously before you pay.Cancellation method parity. You may cancel in the same manner and by the same means you used to sign up (e.g., online self‑service link and/or reply by email), and we include a cancellation link in your receipt and account emails.Annual‑term reminders. If we ever offer 12‑month (or longer) terms that auto‑renew for more than one month, we will send a renewal reminder 30–60 days before the cancellation deadline with simple instructions to cancel.B. Federal “Negative Option” & Click‑to‑CancelPre‑checkout disclosure & consent. For subscriptions and any free‑trial/discounted‑intro offer, we provide clear, adjacent disclosures of the material terms (price, billing frequency, when you’ll be charged, and how to cancel) before you enter payment and require affirmative consent (e.g., checkbox or button).Post‑purchase confirmation. We send an email receipt that restates the key terms and provides a one‑click cancellation path.Simple, same‑medium cancellation. You can cancel online without having to call or chat; no unreasonable hurdles.C. Florida Retail Refund Signage (FYI)Our service is a digital service (not the sale of goods). Where applicable, we still present this refund policy at checkout and in receipts so it is visible prior to purchase.D. No Waiver of Consumer RightsNothing in this policy limits your non‑waivable rights under applicable consumer‑protection laws (including Florida law), or your card‑network chargeback rights. This policy sits alongside those rights.E. Refund Funding & Timing ClarifiedWhen a refund is approved under §7 and §9, we return funds to the original payment method used at purchase via our payment processor. Processing generally begins within 3 business days after approval; your bank or card issuer may take 5–10 business days to post the credit.F. Touch‑Ups Remain ExcludedAs stated in §2, touch‑up services are excluded from refund eligibility. If you believe we made an obvious error on an edited post, see §6 (Remedy Before Refund).G. How to Cancel (Quick Reference)Email: reply to any receipt or write [email protected] with subject “Cancel Subscription.”Self‑Serve: use the Manage Subscription link in your receipt or account email.Effective date: Cancellation takes effect at the end of your current billing period unless faster cancellation is required by law or expressly confirmed by us in writing.H. Florida & Federal Contacts (Informational)If you wish to submit a consumer complaint, you may contact:Florida Department of Agriculture & Consumer Services (FDACS), Division of Consumer Services — 1‑800‑HELP‑FLA (435‑7352) or online complaint portal.Florida Attorney General, Consumer Protection Division — 1‑866‑9‑NO‑SCAM (866‑966‑7226) or online complaint form.15) Presentation & AccessibilityWe display a link to this policy at checkout and in all purchase receipts.We maintain an accessible, mobile‑friendly version of this policy.We preserve your refund/cancellation communications in our records for audit and compliance purposes.
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